Create and manage donation campaigns
Create donation campaigns under Donations > Campaigns > List. A campaign is live as soon as you save it: donors can give through your link, widget, app or terminal immediately. This article covers creating a campaign, the required and optional fields, editing safely, and what disabling or deleting does.
Create a campaign
The Quick start options on the campaign list give you a pre-filled form for the most common campaigns.
Go to Donations > Campaigns > List.
Under Quick start, pick Ramadan, Jumu'ah or Start from scratch.
Fill in the form and save.
The campaign is live as soon as it is saved. The first campaign your mosque creates becomes its main campaign: the one shown by the Masjidbox One mobile app.
For step-by-step guides on the pre-filled options, see How to create a last ten nights of Ramadan donation campaign, How to create a Ramadan daily Iftar donation campaign and How to create a weekly Jumuah donation campaign.
Required and optional fields
A campaign needs a title and at least one donation type: one-time, recurring, or both. Everything else is optional.
Image or media, short and long description.
Start and end date, each with a time.
Target and external amount (donations collected outside Masjidbox).
Hide the collected amount.
Recurring frequency and day.
Preset amounts, custom amount and cover fees.
UK only: Gift Aid and Sponsored. See Set up Gift Aid auto-claim (UK) for the Gift Aid setup.
France only: tax receipt. See Configure French tax receipts (reçus fiscaux).
Run several campaigns at once
There is no limit on the number of campaigns your mosque can run at the same time. One of them is the main campaign, the one the Masjidbox One mobile app shows.
Set the campaign's purpose
Purposes such as construction, Ramadan, Zakat, Sadaqah or general funds are free text written through the title and description: there is no category field to pick from.
The Ramadan and Jumu'ah Quick start options are templates that pre-fill the form: Ramadan sets up daily donations over the last 10 nights, and Jumu'ah sets up weekly donations on Friday.
Zakat works differently. A campaign can ask to be accepted for Zakat, and a Masjidbox admin reviews the request. Editing an already approved campaign sends it back to review.
Set a target and a deadline
Both are optional. Donations do not stop when the target is reached. Progress counts successful donations plus the external amount you entered.
The start and end dates, each with a time, control how long the campaign is active. A campaign stops being active after its end date. If you change the end date, the recurring donations attached to the campaign are adjusted to stop at the new date, and those donors are emailed.
Set the amounts donors can choose
Amounts come from each campaign's settings. Each campaign can offer up to 6 preset amounts, all editable, with defaults of 5, 10, 20, 50, 100 and 200. Allow custom amount is on by default. There is no amount setting specific to a terminal: terminals use the amounts from each campaign.
Show a campaign on a terminal
You choose which campaigns a donation terminal offers.
Go to Donations > Terminals.
Edit the terminal.
Add the campaigns and set their order.
If no campaign is selected, the terminal shows all the mosque's active campaigns.
Collect donations outside Masjidbox
Each campaign has an Amount of external donations field. Type in one figure: that amount is added to the raised total shown to donors and in your stats. It is a single figure, not a list of transactions.
Edit a campaign
You can edit a campaign at any time while it is active. Three limits apply:
A disabled campaign cannot be edited.
The start date cannot change while recurring donations are running.
Turning off recurring cancels the campaign's existing recurring donations.
Disable a campaign
Disabling pauses a campaign. It moves to the archive, and all of its recurring donations are cancelled permanently. The dashboard warns you about this before you confirm. Resume turns the campaign back on, but the cancelled recurring donations do not come back.
Delete a campaign
You can delete a campaign only when it has received no successful donations and has no live recurring donations. Deleting a campaign keeps the donations made before, along with their history and Gift Aid records.
Track a campaign
Open Donations > Campaigns and select a campaign to see its total, the number of donations, and charts by period, type and source.
Set up recurring frequencies and how donors manage them in Configure recurring donation scheduling.