Masjidbox
Troubleshooting

Why can't I see two popups at once?

Masjidbox Applications supports only one pop-up per page. If you assign a second pop-up to a page, it will replace the first one—the system doesn't display multiple pop-ups simultaneously.

Why this happens

Each app page has a single "Popup to display" field. When you select a new pop-up from the dropdown, it overrides any previously assigned pop-up. The platform is designed to show one pop-up at a time to avoid overwhelming users with multiple overlays.

Solutions

You have two options:

  • Use different pages — Assign each pop-up to a separate page in your app. Users will see different pop-ups as they navigate.

  • Combine your messages — Create a single popup that includes both messages. Edit your pop-up content to merge the information into one component.

To change which pop-up displays on a page, go to Applications > Pages, click the lightning icon next to the page, and select a different pop-up from the dropdown.

Learn how to create and assign popups in How to add a Popup.

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